Screen Scraping (or Content Aggregation)
Taking or pulling information off one or more websites and aggregating it onto another website. The sites are usually not linked in any way. An aggregation website allows a user to place all of their financial and other details on one website as opposed to accessing several websites using several passwords. Screen scraping takes place without the permission or knowledge of the owner of the website from which the information is taken.

Secure Electronic Transaction Protocol (SET)
A standard protocol from MasterCard and Visa for securing online credit card payments via the internet. It is a three-way transaction involving the user, merchant and bank using SET protocols. Credit card data and a digital certificates (for authentication) are stored in a plug-in to the user's Web browser. A SET enabled (secure shopping cart) server passes encrypted payment information from the merchant to the bank. Approval is electronically sent to the merchant.

Secure Sockets Layer (SSL)
The leading security protocol on the internet. When an SSL session is started, the server sends its public key to the browser, which the browser uses to send a randomly-generated secret key back to the server in order to have a secret key exchange for that session. Developed by Netscape, SSL has been merged with other protocols and authentication methods into a new protocol known as Transport Layer Security (TLS).

Securities hawking
The offering of financial securities for issue or sale by unsolicited telephone call or meeting.

Shrinkwrap contract
The terms of agreement are contained on or in a shrinkwrapped package. These terms usually provide that if the customer opens the shrinkwrap package, he or she is deemed to have accepted the contract. They are common in software packages and may not be enforceable in certain cases.

Site map
A hierarchical model of a web page which shows the entire site's contents in a diagram so that users can navigate the site and find information more easily.

Smart Card
A stored value card with a built-in microprocessor and memory used for identification or financial transactions. When inserted into a reader, it transfers data to and from a central computer. It is more secure than a magnetic stripe card and can be programmed to self-destruct if an incorrect password is entered too many times. As a financial transaction card, it can be loaded with digital money and used like a travellers cheque, except that variable amounts of money can be spent until the balance is zero.

Software licensing
This allows individuals or groups to use a software application (such as an ecommerce software). Some software licenses may allow programs to be used on different computers but not simultaneously. However, most licenses only allow the individual to use the program on one computer.

Usually, copies of the software cannot be made other than for backup purposes.

Software piracy
This is where computer software is illegally copied. The copied software is usually given to friends or sold to customers.

Illegal commercial programs available to the public are called warez.

Spamming
Sending unwanted or unsolicited emails (usually advertisements) to a large number of people, usually via mailing list or newsgroups. Electronic equivalent of junk mail.

Splash page or splash screen
An initial page displayed by interactive software before users enter into the main content of the site. This usually contains logo or other things that are used to promote the company or its products, or may provide version information, author credits or copyright notices.

Some splash pages will automatically bring users to the main web site, others require users to click on a link in order to view the main contents.

Start-up
A company (generally technology or internet related) in the very early stages of development.

Stored Value Card (SVC)
A plastic card containing a microprocessor chip. The chip stores more information than a magnetic strip card and can perform simple computing operations. The SVC is inserted into a terminal with a read/write mechanism that allows information to pass between the card and terminal. A SVC does not require the merchant terminal to be hard wired to a computer network.

Surf
A type of web browsing where users can move from one page to another on the Internet searching for topics or information.